Code Peak Solutions LLC ("we," "us," or "our") operates the Tiny Farm Heroes website and game at tinyfarmheroes.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Service, you agree to the practices described here.
1. Information We Collect
Information You Provide
- Account information — when you create an account (at launch), we collect your username, email address, and password.
- Contact messages — if you contact us via email or any contact form, we collect your name, email, and message content.
- Gameplay data — your in-game actions, progress, crop sales, farm state, and donation contributions associated with your account.
Information Collected Automatically
- Usage analytics — we use Umami Analytics, a privacy-focused, cookieless analytics tool. Umami does not use cookies or collect personally identifiable information. It collects anonymized data such as page views, referral sources, browser type, device type, and general geographic region (country level).
- Log data — our servers automatically record standard log data including your IP address, browser type, operating system, referring URL, and pages visited. Logs are retained for a limited period for security and debugging purposes.
Information We Do Not Collect
We do not collect payment card information (the game is free to play with no purchases). We do not collect sensitive personal data such as health information, government ID numbers, or biometric data.
2. Cookies and Tracking Technologies
We use a minimal number of cookies strictly necessary to operate the Service (such as session cookies to keep you logged in). We do not use third-party advertising cookies or behavioral tracking cookies.
Our analytics provider (Umami) is cookieless and does not set any cookies on your device. You can disable cookies in your browser settings, though some features of the Service may not function correctly without session cookies.
3. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve the Service and game experience.
- Create and manage your account and authenticate your identity.
- Track gameplay progress and calculate donation contributions.
- Respond to your inquiries and provide customer support.
- Send you service-related communications (e.g., account verification, significant policy changes) — we will not send marketing emails without your opt-in consent.
- Monitor for fraud, abuse, and violations of our Terms of Service.
- Analyze aggregate, anonymized usage trends to improve the Service.
- Comply with legal obligations.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
- Service providers — trusted third-party vendors who assist us in operating the Service (e.g., cloud hosting, email delivery). These providers are contractually bound to use your information only to provide services to us.
- Nonprofit partners — we may share aggregate, anonymized donation impact data with our nonprofit farm partners. We do not share your individual personal information with partner farms.
- Legal requirements — we may disclose information when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect the rights, property, or safety of Code Peak Solutions LLC, its users, or the public.
- Business transfers — if Code Peak Solutions LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.
5. Data Retention
We retain your account information and gameplay data for as long as your account is active or as needed to provide the Service. If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or security purposes. Server log data is retained for up to 90 days before being purged.
6. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), hashed password storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Service at your own risk. If you become aware of a security vulnerability, please report it to [email protected].
7. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without verifiable parental consent, we will promptly delete that information.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at [email protected] and we will take immediate steps to remove that information.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access — request a copy of the personal information we hold about you.
- Correction — request that we correct inaccurate or incomplete information.
- Deletion — request deletion of your personal information, subject to legal retention obligations.
- Portability — receive your data in a structured, machine-readable format where technically feasible.
- Opt-out of marketing — unsubscribe from marketing communications at any time using the link in any marketing email we send.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. International Users
The Service is operated in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.
10. Third-Party Links and Services
The Service may contain links to third-party websites and social media platforms (YouTube, TikTok, Instagram, X). This Privacy Policy applies only to the Service. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or via a notice in the Service. We encourage you to review this page regularly. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: